Terms of Service - London Vehicle Hire Services

Welcome to London Vehicle Hire Services. These Terms of Service (Terms) govern your use of our website carhirelondon.co.uk and our vehicle rental services. By using our services you accept these Terms.

1. London Tenancy

All vehicle hires in London are subject to a detailed Rental Agreement issued at booking confirmation or at vehicle collection. The agreement sets out the applicable terms, conditions, insurance information, charges, and your responsibilities for that hire. If there is any conflict between these Terms and the Rental Agreement, the Rental Agreement will prevail for the London hire.

2. London Eligibility

To rent a vehicle in London, you must:

Be at least 21 years old (age limits can vary by vehicle category; additional fees may apply to drivers under 25). Hold a valid full driving licence issued in the United Kingdom or recognised by UK authorities, appropriate for the vehicle category, held for the minimum period specified in the Rental Agreement. Provide valid identification and proof of address, together with a payment card in the driver's name, as stated in the Rental Agreement and required for rentals in London.

3. Booking and Payment — London

Bookings can be made via our website, by telephone, or in person at our London location. A booking deposit may be requested to confirm your reservation. Full payment and the security deposit are normally payable when the vehicle is collected. All prices are shown in British Pounds (£) and include VAT where applicable. ...

4. Vehicle Collection and Return — London

On collection in London, inspect the vehicle carefully and report any pre-existing damage immediately. A vehicle condition report will be completed and signed. Return the vehicle in the same condition as when collected, allowing for normal wear and tear. Any new damage will be assessed and charged accordingly.

5. Insurance and Liability (London)

Basic third-party insurance is included with all London rentals. Full coverage details and excess amounts are set out in the Rental Agreement. Additional insurance options may be available to reduce your financial liability. Review these options carefully. You are responsible for damage or loss up to the excess amount shown in the Rental Agreement.

6. Cancellation and Changes — London

Cancellation and amendment policies for bookings in London vary by booking type and notice period. Please refer to your booking confirmation or rental agreement for specific terms. Late cancellations or no-shows may incur charges.

7. Prohibited Uses (London)

You must not use the rented vehicle in London for:

Any illegal purpose or activity within Greater London. Racing, rallying, off-roading, or other hazardous activities. Transporting hazardous or dangerous materials. Sub-letting to third parties or allowing unauthorised drivers. Driving under the influence of alcohol or drugs. Purposes for which the vehicle is not designed...

Violating these restrictions may result in immediate rental termination and additional charges for London properties.

8. Limitation of Liability (London)

To the maximum extent permitted by English and Welsh law, London Vehicle Hire Services will not be liable for indirect, incidental, special or consequential damages, or loss of profits, data or business, arising from your use of our services. Our total liability for any claim will not exceed the fees you paid for the services that gave rise to the claim.

9. Governing Law (London)

These Terms are governed by England and Wales law. Any disputes will be subject to the exclusive jurisdiction of the courts of London.

10. Changes to Terms — London

We may amend these Terms for our London services at any time. Changes take effect immediately upon posting on our website. Continued use of our services in London signals your acceptance of the revised Terms.

11. London Contact

For questions about these Terms relating to London, please contact us:

London Vehicle Hire Services
Riverside Walk, London SE1 9PF, United Kingdom
Phone (London):: 020 8819 4024
Email (London):: London's Trusted Choice for Car Hire

Terms for London